Returns & Refunds policy - House of Digital Solutions

Conditions for returns:

At House of Digital Solutions (HODS), we value your trust and strive to provide high-quality digital products. Please note the following refund terms:

Digital Products

• All digital products (including but not limited to software, themes, templates, and digital files) are non-refundable once purchased or downloaded.

• Due to the nature of digital goods, refunds or returns cannot be processed after the transaction is completed.

Customer Assistance
While refunds are not available for digital products, our support team is here to assist you with any queries, technical issues, or product-related guidance. You can reach us at:

• Email: info@hods.io

• Phone: +93 318 249 5037, +44 759 968 2726

Exceptions

Refunds may only be considered in cases of:

• Duplicate payment/transaction error

• Technical issue on our side preventing product access

Such cases will be reviewed individually by our support team, and if approved, refunds will be processed using the same payment method within 7–10 business days.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@hods.io